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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior

ID:DA01998792

Alias Name: Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Conference on

Related Author Name: Research Symposium on Satisfaction, Dissatisfaction, and Complaining Behavior

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Search Results1-4 of 4

1

New findings on consumer satisfaction and complaining : papers from the Fifth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, St. Louis, Missouri, November 6-8, 1980

Ralph L. Day and H. Keith Hunt, editors

Dept. of Marketing, School of Business, Indiana University c1982

Available at 1 libraries
2

Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Indiana University, Bloomington, Indiana, October 1-2, 1981

H. Keith Hunt and Ralph L. Day, editors

Dept. of Marketing, School of Business, Indiana University c1982

Available at 1 libraries
3

Refining concepts and measures of consumer satisfaction and complaining behavior : papers from the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Indiana University, Bloomington, Indiana, October 3-5, 1979

H. Keith Hunt and Ralph L. Day, editors

Dept. of Marketing, School of Business, Indiana University c1980

Available at 1 libraries
4

New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chicago, Illinois, October 5-7, 1978

Ralph L. Day and H. Keith Hunt, editors

Dept. of Marketing, School of Business, Indiana University : Additional copies, Division of Research, School of Business, Indiana University c1979

Available at 1 libraries

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