The voice of the customer
Author(s)
Bibliographic Information
The voice of the customer
(Report / Marketing Science Institute, no. 92-106)
Marketing Science Institute, c1992
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Research Institute for Economics & Business Administration (RIEB) Library , Kobe University図書
658.8-517s081000087420*
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Note
"Working paper"--T.p.
Bibliography: p. 47-52

