Hypertext and the technology of conversation : orderly situational choice

書誌事項

Hypertext and the technology of conversation : orderly situational choice

Susan H. Gray

(New directions in information management, no. 31)

Greenwood Press, 1993

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注記

Bibliography: p. [247]-256

Includes index

内容説明・目次

内容説明

This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines.

目次

Introduction Computer-Human Interaction, Social Construction, and Conversation Analysis Procedures Literalness and Categorization Troubles Linearity and Navigation Troubles Indexicality and the Social Construction of Accounts Patterns of Microanalysis Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair Attributions and Structural Metaphors Concluding Remarks Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts References Index

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