Pursuit of quality in higher education : case studies in total quality management

書誌事項

Pursuit of quality in higher education : case studies in total quality management

Deborah J. Teeter, G. Gregory Lozier, editors

(New directions for institutional research, no. 78)

Jossey-Bass, 1993

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注記

Includes bibliographies and index

内容説明・目次

内容説明

Through a series of vignettes, this volume provides valuable insights into the experiences of colleges and universities that are applying the principles of Total Quality Management (TQM) to higher education. Each vignette presents a different aspect of TQM regarding issues of organization, training, use of tools or methodologies, the language of TQM, or the challenges in transforming organizational cultures. Many vignettes conclude with a synopsis of the lessons learned. This is the 78th issue of the quarterly journal New Directions for Institutional Research.

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詳細情報

  • NII書誌ID(NCID)
    BA21372244
  • ISBN
    • 155542693X
  • LCCN
    85645339
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    San Franciso
  • ページ数/冊数
    143 p.
  • 大きさ
    23 cm
  • 親書誌ID
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