Completeness : quality for the 21st century
著者
書誌事項
Completeness : quality for the 21st century
Dutton, 1992
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注記
Includes index
収録内容
- Completeness and the centurion
- The principles of completeness
- The successful employee
- The successful customer
- The successful supplier
- The completeness grid
- The "my way" management
- The age of the centurion
- Making the principles of completeness fit : reality and shoefast
- Reality and quality
- The life of the centurion : communicating
- The life of the centurion : educating management
- The life of the centurion : "nonprofit" policy
- Practicing completeness : the situation
- Practicing completeness : the product
- Completeness in personal life
- The centurion career
