Total quality management in education
著者
書誌事項
Total quality management in education
（Kogan Page educational management series）
Kogan Page, 1993
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This study argues that the most effective means of assuring the quality and standards of teaching is through the introduction of total quality management (TQM). The author demonstrates the application and relevance of TQM and outlines the techniques by which schools can implement TQM principles.
目次
- Why quality?
- what does quality mean?
- what is total quality management?
- translation of TQM into an educational setting
- the application of kitemarks into education
- importance of measurement for assuring quality
- implementation of TQM
- tools for TQM
- creating a quality institution.
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