The Textbook of total quality in healthcare

書誌事項

The Textbook of total quality in healthcare

edited by A.F. Al-Assaf, June A. Schmele

St. Lucie Press, c1993

タイトル別名

Total quality in healthcare

Total quality in health care

大学図書館所蔵 件 / 10

この図書・雑誌をさがす

注記

Includes bibliographical references and index

内容説明・目次

内容説明

Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration. The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.

目次

PART I: HISTORY AND OVERVIEW 1. Introduction and Historical Background-A.F. Al-Assaf 2. The United States Healthcare System and Quality of Care-A. Meadors PART II: PRINCIPLES, TOOLS, AND TECHNIQUES OF TOTAL QUALITY 3. Principles of Total Quality in Healthcare Organizations-A.F. Al-Assaf Sounding Board: Continuous Improvement as an Ideal in Health Care-D. Berwick The Case for Using Industrial Quality Management Science in Health Care Organizations-G. Laffel and D. Blumenthal Total Quality Management for Physicians: Translating the New Paradigm-M. Merry Organizationwide Quality Improvement in Health Care-P. Batalden Articles Misconstrue Joint Commission's Position on Quality Improvement-D. O' Leary A New Look for Quality in Home Care-D. Peters 4. The Implementation of Total Quality- R. Baird, S. Cadenhead, J. Schmele How to Start a Direct Patient Care Team-J. McEachern, L. Schiff, and O. Cogan 5. Data Management for Total Quality-A.F. Al-Assaf PART III: TOTAL QUALITY ENVIRONMENT 6. Cost and Healthcare Quality-A.F. Al-Assaf Accounting for the Costs of Quality-J. Suver, B. Neumann, and K. Boles 7. The Law, Ethics, and Total Quality-C. Hamilton 8. Total Quality and Management Philosophies-K. Curtis PART IV: STRATEGIC DIRECTIONS 9. Integration of Total Quality and Quality Assurance-B. Tindill and D. Stewart 10. Outcome Management and TQ-A.F. Al-Assaf 11. Research and Total Quality-J. Schmele PART V: CASE STUDY 12. Total Quality within the VA Healthcare System: A Case Study-S. Gentling and J. Morrison Annotated Bibliography-D. Stewart Index

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