Transforming healthcare organizations : how to achieve and sustain organizational excellence

Bibliographic Information

Transforming healthcare organizations : how to achieve and sustain organizational excellence

Ellen Marszalek-Gaucher, Richard J. Coffey

(Jossey-Bass health series)

Jossey-Bass, c1990

1st ed

Available at  / 6 libraries

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Note

Includes bibliographical references (p. 271-277) and index

Description and Table of Contents

Description

The Effects of Transformation In Transforming Healthcare Organizations, the authors assert that only leaders who are willing to pursue innovation and creativity can effect a transformation--and they describe the knowledge, skills and attitudes necessary for success. This important study presents healthcare executives with practical, step-by-step guidance on recognizing the need for change, developing a vision for the future based on working models of success, and gaining the support of others in realizing this vision.

Table of Contents

1. The Challenge of Organizational Excellence in Healthcare Organizations 2. Catalysts for Change in the Healthcare Environment 3. Anticipating and Adapting to Changing Requirements 4. Revitalizing the Organization's Mission and Values 5. Establishing a Total Quality Process 6. Building a Culture of Continual Improvement 7. Promoting Innovation and Creativity 8. Reorganizing the Way People Work and Interact 9. Promoting Success as Everyone's Role 10. Improving Cost-Effectiveness 11. Managing with Quantitative and Qualitative Information 12. Rethinking Strategies for Leadership Effectiveness 13. Ensuring Organizational Excellence Resource: Action Steps of Transformation

by "Nielsen BookData"

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