Transforming healthcare organizations : how to achieve and sustain organizational excellence
著者
書誌事項
Transforming healthcare organizations : how to achieve and sustain organizational excellence
（Jossey-Bass health series）
Jossey-Bass, c1990
1st ed
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注記
Includes bibliographical references (p. 271-277) and index
内容説明・目次
内容説明
The Effects of Transformation
In Transforming Healthcare Organizations, the authors assert that only leaders who are willing to pursue innovation and creativity can effect a transformation--and they describe the knowledge, skills and attitudes necessary for success. This important study presents healthcare executives with practical, step-by-step guidance on recognizing the need for change, developing a vision for the future based on working models of success, and gaining the support of others in realizing this vision.
目次
1. The Challenge of Organizational Excellence in Healthcare Organizations
2. Catalysts for Change in the Healthcare Environment
3. Anticipating and Adapting to Changing Requirements
4. Revitalizing the Organization's Mission and Values
5. Establishing a Total Quality Process
6. Building a Culture of Continual Improvement
7. Promoting Innovation and Creativity
8. Reorganizing the Way People Work and Interact
9. Promoting Success as Everyone's Role
10. Improving Cost-Effectiveness
11. Managing with Quantitative and Qualitative Information
12. Rethinking Strategies for Leadership Effectiveness
13. Ensuring Organizational Excellence
Resource: Action Steps of Transformation
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