Electronic information delivery : ensuring quality and value
著者
書誌事項
Electronic information delivery : ensuring quality and value
Gower, c1995
大学図書館所蔵 全12件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Includes bibliographical references and index
内容説明・目次
内容説明
How do you judge the accuracy, reliability and completeness of an electronic or online database? Can quality be designed in? In the early 1990s, several initiatives were launched, including the influential SCOUG (Southern California Online Users Group) database rating scale. This project was intended to review database performance across ten broad categories: consistency; coverage and scope; timelessness; accuracy/error rate; accessibility/ease of use; integration; output; documentation; customer support and training; value-to-cost ratio. This volume looks at the progress of these initiatives. Contributions are from a variety of perspectives - database producers, online seach services, legal experts, as well as users. All agree on the criteria for judging the quality of an information product or service, and that information products should be subject to the same rules of performance as other goods or services. As well as descriptions of the issues involved in designing and implementing high quality electronic and online products, this book describes the shortcomings of many current products, and presents criteria by which to judge database quality.
目次
- Part 1 Database production: information manufacturing - a historical view of quality engineering, Stephen E. Arnold
- standardizing online information - an impossibility?, Sophie K. Hudnut
- quality issues in information retrieval - a publisher's perspective, Earl Beutler
- application of TQM to the continuous improvement of database production, Barbara Lawrence and Tony Lenti. Part 2 Role of the search intermediary: quality assurance in the information service environment, Kirstin K Oberts
- better searching through better searchers, Barbara Quint. Part 3 Quality testing: priorities of quality, Carol Tenopir
- testing the quality of CD-ROM databases, Peter Jacso. Part 4 Liability issues: selected aspects of legal liabilities of independent information professionals, T.R. Halvorson
- database quality and liabiblity - the UK campaign, Sandy Norman. Part 5 The role of user groups: evaluating the quality of Finnish databases, Ritva Juntunen
- the eye of the beholder, C.J. Armstrong
- quality issues in the information sector - an international perspective with particular reference to the European scene, Alan Gilchrist.
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