Customer loyalty : how to earn it, how to keep it

Author(s)

• Griffin, Jill

Bibliographic Information

Customer loyalty : how to earn it, how to keep it

Jill Griffin

Lexington Books, c1995

Note

Includes bibliographical references (p. 229-235) and indexes

Details

• NCID: BA25323921
• ISBN:
  • 002912977X
• LCCN: 94036213
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York ; Tokyo
• Pages/Volumes: viii, 242 p.
• Size: 25 cm
• Classification:
  • NDC9 : 675.2
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Consumer satisfaction
  • LCSH : Customer services
  • LCSH : Customer relations