Customer loyalty : how to earn it, how to keep it

著者

• Griffin, Jill

書誌事項

Customer loyalty : how to earn it, how to keep it

Jill Griffin

Lexington Books, c1995

注記

Includes bibliographical references (p. 229-235) and indexes

• NII書誌ID(NCID): BA25323921
• ISBN:
  • 002912977X
• LCCN: 94036213
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York ; Tokyo
• ページ数/冊数: viii, 242 p.
• 大きさ: 25 cm
• 分類:
  • NDC9 : 675.2
  • LCC : HF5415.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Consumer satisfaction
  • LCSH : Customer services
  • LCSH : Customer relations