Delivering welfare : the governance of the social services in the 1990s
Author(s)
Bibliographic Information
Delivering welfare : the governance of the social services in the 1990s
（Public policy and management series）
Open University Press, 1995
- : hbk
- : pbk
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Note
Bibliography: p. [165]-183
Includes index
Description and Table of Contents
- Volume
-
: pbk ISBN 9780335157105
Description
Recent years have seen a series of radical changes in the arrangements for the delivery of education, housing, health and other major social services. Local authorities are being transformed from front line delivery agencies of the welfare state into enabling authorities. Privatization, marketization and the search for efficiency are now important features of the system of welfare delivery. The Citizen's Charter and other developments reflect a growing concern with consumerism and customer sensitivity. This book provides an up-to-date survey of the role of central government, local authorities, the health services and other agencies responsible for delivering the social services, and the directions that welfare delivery has taken in recent years. At a time when the organization of welfare delivery and the quality of the public services are high on the political agenda, it provides a timely study of an important subject. It should be of interest to both students and practitioners in social policy, public administration and politics.
Table of Contents
- Part 1 The public face of welfare: central government and welfare
- the government of welfare outside Whitehall
- the coordination and planning of welfare
- accountability and the public. Part 2 New directions in the delivery of welfare: the rolling back of the local welfare state
- the privatization of welfare delivery
- the search for efficiency and value for money
- the customer orientation
- conclusions.
- Volume
-
: hbk ISBN 9780335157112
Description
This text provides a survey of the role of central government, local authorities, the health services and other agencies responsible for delivering the social services. It then examines the organization of welfare delivery and the quality of the public services. It is intended to be of interest to both students and practitioners in social policy, public administration and politics.
by "Nielsen BookData"