Intercultural business communication
著者
書誌事項
Intercultural business communication
Prentice Hall Career and Technology, c1995
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Based on the input of a panel of experts and written by authors with first-hand, practical experience in the subject, this text provides comprehensive coverage of the important topics of intercultural business communication. It is designed to better prepare students to perform in culturally diverse domestic and international environments.
目次
1. The Nature of Intercultural Communication. 2. Universal Systems. 3. Contrasting Cultural Values. 4. Oral and Nonverbal Communication Patterns. 5. Written Communication Patterns. 6. Language. 7. Business and Social Etiquette. 8. Country Specific Information. 9. Cultural Shock. 10. Intercultural Negotiation Process. 11. Intercultural Negotiation Strategies. 12. Laws Affecting International Business and Travel. Appendix A: Glossary. Appendix B: Answers to Exercises. Appendix C: Maps of the U.S. and the World.
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