How to conduct self-administered and mail surveys
Author(s)
Bibliographic Information
How to conduct self-administered and mail surveys
(The survey kit, 3)
Sage, 1995
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Description and Table of Contents
Description
The authors of this volume show how to: develop questions and format a user-friendly questionnaire; pretest, pilot test and revise questionnaires; and write advance and cover letters that motivate and increase response rates. They describe follow-up procedures for nonrespondents from tracking to amount and timing of follow-ups, and demonstrate how to estimate personnel requirements and the costs of a self-administered or mailed survey. Also discussed is how to process, edit and code questionnaires, as well as keep records and fully document the development and administration of the questionnaire and the data collected with it.
Table of Contents
How to Conduct Self-Administered and Mail Surveys
Learning Objectives
Overview of Self-Administered Questionnaires
Content of the Questionnaire
`User-Friendly' Questionnaires and Response Categories
Format of the Questionnaire
Implementation
by "Nielsen BookData"