Customer service excellence
Author(s)
Bibliographic Information
Customer service excellence
（The Business skills express series）
Irwin Mirror Press, c1994
Available at / 2 libraries
-
No Libraries matched.
- Remove all filters.
Note
Includes bibliographical references
Description and Table of Contents
Description
Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.
by "Nielsen BookData"
