Customer relationship management : making hard decisions with soft numbers

著者

• Anton, Jon

書誌事項

Customer relationship management : making hard decisions with soft numbers

by Jon Anton

Prentice Hall, c1996

注記

Includes bibliographical references and index

詳細情報

• NII書誌ID(NCID): BA2765700X
• ISBN:
  • 0134384741
• LCCN: 95033737
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Upper Saddle River, N.J.
• ページ数/冊数: viii, 183 p.
• 大きさ: 25 cm
• 分類:
  • NDC9 : 675
  • LCC : HF5415.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Customer relations -- Management -- Statistical models
  • LCSH : Customer relations -- Management -- Case studies