Introduction to hospitality
Author(s)
Bibliographic Information
Introduction to hospitality
Prentice Hall, c1996
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
This text provides a comprehensive "world tour" of the hospitality industry and its numerous related fields. Emphasized throughout is the application of general principles of marketing, human resources, and management.
Table of Contents
Historical Overview of Hospitality. Tourism and Travel. Hotel Development and Classification. Hotel Operations: Rooms Division. Hotel Operations: Food and Beverage Division. Restaurant Development and Classification. Restaurant Operations. Non-Commercial Food Service Management. Beverages. Recreation and Leisure. Meetings, Conventions, and Expositions. Marketing, Human Resources, and Culture. Leadership. Management, Service, and Professionalism.
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