Using information technology to reduce coordination breakdowns in customer support teams : technical working paper

Author(s)

• Rathnam, Sukumar
• Mahajan, Vijay
• Whinston, Andrew B.
• Marketing Science Institute

Bibliographic Information

Using information technology to reduce coordination breakdowns in customer support teams : technical working paper

Sukumar Rathnam, Vijay Mahajan, and Andrew B. Whinston

（Report / Marketing Science Institute, no. 94-105）

Marketing Science Institute, c1994

Note

Bibliography: p. 52-55

Details

• NCID: BA28175150
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge, Mass.
• Pages/Volumes: 55 p.
• Size: 28 cm
• Parent Bibliography ID:
  • BA07416951