The quest for loyalty : creating value through partnership

著者

• Reichheld, Frederick F.

書誌事項

The quest for loyalty : creating value through partnership

edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook

（The Harvard business review book series）

Harvard Business School Press, c1996

注記

Includes index

詳細情報

• NII書誌ID(NCID): BA29243664
• ISBN:
  • 0875847455
• LCCN: 96022727
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Boston, Mass.
• ページ数/冊数: xxvi, 278 p.
• 大きさ: 24 cm
• 分類:
  • NDC9 : 673.3
  • LCC : HF5415.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Customer relations
  • LCSH : Loyalty
  • LCSH : Employee loyalty
  • LCSH : Corporations -- Investor relations
• 親書誌ID:
  • BA07305203