Health and social care management : a guide to self-development
著者
書誌事項
Health and social care management : a guide to self-development
Arnold, 1996
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注記
Includes bibliographies and index
内容説明・目次
内容説明
This book is aimed at health and social care professionals who are assuming new managerial roles within the changing NHS framework, and at established managers striving for greater efficiency. It covers the key issues affecting everyday working practice in health and social care, such as leadership, quality, staff relations, time management, motivation and finance. The approach is simple and practical, and the book includes examples, case-studies and activities.
目次
- Management - an overview
- management and leadership
- the manager as communicator
- the time manager
- the manager as delegator and motivator
- the manager as handler of groups
- the manager as appraiser and evaluator
- appraisal of staff
- the manager as conflict handler
- the manager as accountant and legally "competent"
- the manager of quality issues and evaluation of services (audit)
- summing-up and further action.
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