Communicating with strangers : an approach to intercultural communication
Author(s)
Bibliographic Information
Communicating with strangers : an approach to intercultural communication
McGraw-Hill, c1997
3rd ed
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Note
Includes bibliographical references (p. 386-434) and index
Description and Table of Contents
Description
This text provides an overview of theory and research in intercultural communications. It looks at the basic processes of intercultural communication and then ties those processes to the practical task of creating understanding between people with different cultures, backgrounds and communication patterns. This third edition has been expanded to provide more thorough coverage.
Table of Contents
- Part 1 Conceptual foundations: an approach to the study of intercultural communication
- influences on the process of communicating with strangers
- cultural influences on the process
- sociocultural influences on the process
- psychocultural influence on the process
- environmental influence on the process
- interpreting and transmitting messsages
- interpreting messages
- transmitting verbal messages
- transmitting non-verbal messages
- interacting with strangers
- effective communication with strangers
- managing conflict with strangers.
by "Nielsen BookData"