Reference services and reference processes
Author(s)
Bibliographic Information
Reference services and reference processes
（Introduction to reference work / William A. Katz, v. 2）
McGraw-Hill, c1997
7th ed
Available at / 18 libraries
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University of Tsukuba Library, Library on Library and Information Science
015.2:Ka-88:2991000820
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
The second of a two-volume set providing a guide to basic reference and information sources in public and academic libraries, this updated text covers such topics as electronic information, the internet, document delivery and interlibrary loans.
Table of Contents
- Part 1 Introduction: reference service and the community. Part 2 Libraries and the wiring of America: the age of electronic information
- networks and reference services
- the internet and reference services
- document delivery and interlibrary loan. Part 3 Interview and search: the reference interview
- rules of the search
- computerized reference searches. Part 4 Instruction and policies: bibliographical instruction
- reference service policies and evaluation.
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