Managing user-centred libraries and information services

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Bibliographic Information

Managing user-centred libraries and information services

by K.G.B. Bakewell with contributions from Elaine Ansell ... [et al.]

Mansell, 1997

2nd ed

Available at  / 9 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

Aims to encourage the development of libraries and information services which meet the needs of the user, and to promote the application of management methods which put users first. This edition has been substantially revised, and also contains practical management advice for other professions.

Table of Contents

  • The user-centred library and information service
  • management principles and techniques for user-centred libraries and information services
  • automation as a management tool
  • management of human resources
  • self-management
  • management of financial resources
  • management of physical resources
  • management of materials and services
  • marketing the information and library service
  • measuring performance in library and information services
  • co-ordination of libraries and information services - networking and resource-sharing
  • the future.

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