Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking, 18-19 April 96, Bordeaux, France
著者
書誌事項
Modelling techniques for business process re-engineering and benchmarking : IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking, 18-19 April 96, Bordeaux, France
Chapman & Hall, 1997
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注記
"the support of the European Commission is kindly acknowledged"
内容説明・目次
内容説明
Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
目次
Overview of European TPB projects. The modelling of business process. Case studies in business process re-engineering. Performance and benchmarking. Case studies in benchmarking.
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