Communication in health care : a skills-based approach
著者
書誌事項
Communication in health care : a skills-based approach
Butterworth-Heinemann, 1997
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Focusing on how to teach communication skills effectively and the possible outcomes of the training, this book also offers a curriculum framework for communication-skills training with appropriate sequential development. It is aimed at tutors and lecturers teaching Project 2000, degree, in-service, ENB or other post-registration courses as well as students and supervisors.
目次
- PART ONE: Introduction
- Theoretical overview
- Communication in health care
- Psychological safety using skilled communication
- Facilitating the acquisition of skilled communicatios
- PART TWO: Communication skills workshops
- Communication skills: an overview
- Further elements of non-verbal communication
- Further elements of verbal communication
- Active listening
- Opening interactions
- Sustaining and controlling interactions
- Closing interactions
- Summary, Review of PART ONE and PART TWO, Conclusion, Source Books, References.
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