Mastering communication
著者
書誌事項
Mastering communication
Macmillan, 1996
3rd ed
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注記
Macmillan master series
Previous ed.: published as Communication. 1990
Bibliography: p. 386
At foot of title: The Open University
内容説明・目次
内容説明
Effective communication is the key to success! This book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. * the third edition of this highly successful book has been fully revised to bring it fully up to date and incorporates latest electronic developments * covers the skills of speaking, writing, listening and effective reading * provides detailed guidance on telephoning, interviewing, meetings, speaking in public, letter and report writing, visual and non-verbal communication and the use of visual aids * contains useful sections on grammar and usage, checklists on spelling and commonly misused and confused words * activities, assignments, self-checks and exercises are included throughout
目次
The Process of Communication - Speaking Effectively - Listening - Non-verbal Communication - Talking on the Telephone - Interviewing - Being Interviewed for a Job - Communicating in Groups - Running and Taking Part in Meetings - Giving a Talk - Using Visual Aids - Faster Reading - Better Reading - Writing Business Letters - Applying for a Job - Writing Reports - Other Writing Tasks - Visual Communication - Getting to Grips with Grammar - Common Problems with English
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