The customer loyalty pyramid

Author(s)

• Lowenstein, Michael W.

Bibliographic Information

The customer loyalty pyramid

Michael W. Lowenstein

Quorum Books, 1997

Note

Bibliography: p. [239]-244

Includes index

• NCID: BA38314242
• ISBN:
  • 1567200761
• LCCN: 97005886
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Westport, Conn
• Pages/Volumes: xxiii, 255 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.335
  • DC21 : 658.8/12
  • DC21 : 658.812
• Subject Headings:
  • LCSH : Customer loyalty
  • LCSH : Consumer satisfaction
  • LCSH : Customer relations.GB9690459