Lowenstein, Michael W.

ID:DA09747592

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1

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications

Michael W. Lowenstein

Business Expert Press 2014 1st ed The marketing strategy collection

: pbk

Available at 1 libraries
2

One customer, divisible : linking customer insight to loyalty and advocacy behavior

Michael W. Lowenstein

Thomson c2005

alk. paper

Available at 3 libraries
3

Customer winback : how to recapture lost customers and keep them loyal

Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers

Jossey-Bass c2001 The Jossey-Bass business & management series

Available at 1 libraries
4

The customer loyalty pyramid

Michael W. Lowenstein

Quorum Books 1997

Available at 8 libraries
5

Customer retention : an integrated process for keeping your best customers

Michael W. Lowenstein

ASQC Quality Press c1995

Available at 3 libraries

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Griffin, Jill