Communicating professionally : a how-to-do-it manual for library applications

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書誌事項

Communicating professionally : a how-to-do-it manual for library applications

Catherine Sheldrick Ross, Patricia Dewdney

Library Association Pub., c1998

2nd ed

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注記

Previous ed.: New York : Neal-Schuman, 1989

Bibliography: p. [299]-316

Includes index

内容説明・目次

内容説明

Designed to address communication needs in the modern library, this guide covers all types of communication, including: public speaking; conducting interviews; leading group discussions, and workshops and conferences; designing newsletters, handouts and brochures; creating press releases and public service announcements; and writing memos, letters and formal reports. In addition, the book covers: mastering individual skills; sensitivity to cultural, ethnic and linguistic issues; using voice mail and e-mail; practising Netiquette; designing WWW pages; tele-conferencing and video-conferencing; using presentation software; and technical skills to support staff. The book has a practical approach and features tips, skills training exercises, examples of common library situations, and research facts.

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