Bridging differences : effective intergroup communication
Author(s)
Bibliographic Information
Bridging differences : effective intergroup communication
（Interpersonal commtexts, 3）
Sage Publications, c1998
3rd ed
- : cloth
- : pbk
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Note
Includes bibliographical references (p. 321-345) and index
Description and Table of Contents
Description
The revised and classroom-tested Third Edition of Bridging Differences has been restructured as a skill-oriented, comprehensive textbook on intergroup communication. William B Gudykunst draws from current research and theory, and shows students how to apply this material to achieve more effective intergroup communication.
New to this edition is a substantially expanded section on understanding group differences and more material on nonverbal communication. Three new chapters on managing conflict, developing relationships and building community have been added. Throughout, Gudykunst provides popular self-assessment questionnaires, and suggests practical applications at the end of each chapter to aid students' understanding of intercultural communication.
Table of Contents
Communicating with Strangers
Understanding Cultural Differences
Understanding Group Differences
Having Expectations for Strangers
Attributing Meaning to Strangers' Behaviors
Exchanging Messages with Strangers
Being Perceived as Competent Communicators
Managing Intergroup Conflict
Developing Relationships with Strangers
Building Community with Strangers
by "Nielsen BookData"
