Reliability simplified : going beyond quality to keep customers for life
著者
書誌事項
Reliability simplified : going beyond quality to keep customers for life
（Harrington's performance improvement series）
McGraw-Hill, c1999
大学図書館所蔵 件 / 全3件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes bibliographical references (p. 355-356) and index
内容説明・目次
内容説明
Examining the most frequently overlooked step in search for total customer satisfaction: reliabilty, this text provides a framework for understanding the methodologies that result in improved reliability.
「Nielsen BookData」 より
