Driving customer equity : how customer lifetime value is reshaping corporate strategy

Author(s)

Bibliographic Information

Driving customer equity : how customer lifetime value is reshaping corporate strategy

Roland T. Rust, Valarie A. Zeithaml, Katherine N. Lemon

Free Press, 2000

Available at  / 27 libraries

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Note

Includes bibliographical references (p. 275-282) and index

Details

  • NCID
    BA4760781X
  • ISBN
    • 0684864665
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    New York
  • Pages/Volumes
    xii, 292 p.
  • Size
    25 cm
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