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Valarie A. Zeithaml ... [et al.]
McGraw Hill c2024 8th ed., international student ed
Available at 1 libraries
Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
McGraw-Hill Education c2018 7th ed
: hardback , : international ed
Available at 10 libraries
volume editor, David J. Reibstein ; contributors, William L. Wilkie, Robert Malcolm, Valarie Zeithaml
Sage 2016 Legends in marketing . George S. Day / series editor, Jagdish N. Sheth ; v. 7
: hb
Available at 5 libraries
Business Expert Press 2014 Service systems and innovations in business and society collection
: pbk
Available at 2 libraries
Vararie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler 저자 ; 전인수, 배일현 역자
청람 2013.7
McGraw-Hill 2013 6th ed McGraw-Hill international editions
McGraw-Hill/Irwin c2013 6th ed
Available at 14 libraries
volume editors, Dhruv Grewal, Anne L. Roggeveen ; contributors, Akshay R. Rao, Joel E. Urbany, Valarie A. Zeithaml
Sage 2011 Legends in marketing . Kent B. Monroe / series editor, Jagdish N. Sheth ; v. 3
: HB
Available at 23 libraries
Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry
Free Press [2010], c1990
[: pbk]
McGraw-Hill/Irwin 2009 5th ed McGraw-Hill international editions
Available at 8 libraries
McGraw-Hill/Irwin c2009 5th ed
Available at 13 libraries
Vararie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler 저자 ; 전인수, 배일현 역자
한국맥그로힐 c2007
McGraw-Hill 2006 4th ed McGraw-Hill international editions
Available at 7 libraries
McGraw-Hill/Irwin c2006 4th ed
Valarie A. Zeithaml, Mary Jo Bitner
McGraw-Hill/Irwin c2003 3rd, international ed
Available at 6 libraries
McGraw-Hill/Irwin c2003 3rd ed
: international ed.
Available at 9 libraries
ローランド・T.ラスト, バレリー・A.ザイタムル, キャサリン・N.レモン著 ; 近藤隆雄訳
ダイヤモンド社 2001.9
Available at 76 libraries
Valarie A. Zeithaml, A. Parasuraman, and Arvind Malhotra
Marketing Science Institute 2000 Report / Marketing Science Institute no. 00-115 . working paper series
Roland T. Rust, Valarie A. Zeithaml, Katherine N. Lemon
Free Press 2000
Available at 27 libraries
Irwin/McGraw-Hill c2000 2nd ed
International ed.
Available at 28 libraries
