The Six Sigma handbook : a complete guide for greenbelts, blackbelts, and managers at all levels
著者
書誌事項
The Six Sigma handbook : a complete guide for greenbelts, blackbelts, and managers at all levels
McGraw-Hill, c2001
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注記
"This book was published under the title The complete guide to Six Sigma by Quality Publishing, 1999"--T.p. verso
Includes bibliographical references (p. [683]-694) and index
内容説明・目次
内容説明
Six sigma is a system for improving the quality of organizational processes and products to a level of three defects per million. This guide provides a brief overview of the management and organization of six sigma, the underlying philosophy and the problem-solving techniques most often used.
目次
Six Sigma leadership. Six Sigma training and education. Principles of Six Sigma. Six Sigma organizational performance goals and metrics. Managing Six Sigma projects. Principles of measurements and data. Basic Six Sigma methods. Intermediate Six Sigma methods. Advanced Six Sigma methods.
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