Customer relationship management : the bottom line to optimizing your ROI

Author(s)

Bibliographic Information

Customer relationship management : the bottom line to optimizing your ROI

Jon Anton, Natalie L. Petouhoff

(NetEffect series, . Management skills)

Prentice Hall, c2002

2nd ed

Available at  / 4 libraries

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Note

Includes bibliographical references (p. 246-249) and index

Editional statement only appears in CIP data in some printings

Related Books: 1-1 of 1

Details

  • NCID
    BA57163891
  • ISBN
    • 0130990698
  • LCCN
    2001056579
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Upper Saddle River
  • Pages/Volumes
    xviii, 254 p.
  • Size
    24 cm
  • Parent Bibliography ID
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