Customer relationship management : the bottom line to optimizing your ROI

著者

• Anton, Jon
• Petouhoff, Natalie L.

書誌事項

Customer relationship management : the bottom line to optimizing your ROI

Jon Anton, Natalie L. Petouhoff

（NetEffect series, . Management skills）

Prentice Hall, c2002

2nd ed

注記

Includes bibliographical references (p. 246-249) and index

Editional statement only appears in CIP data in some printings

• NII書誌ID(NCID): BA57163891
• ISBN:
  • 0130990698
• LCCN: 2001056579
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Upper Saddle River
• ページ数/冊数: xviii, 254 p.
• 大きさ: 24 cm
• 親書誌ID:
  • BA5681818X