WEBKDD 2001 -- mining web log data across all customers touch points : Third International Workshop, San Francisco, CA, USA, August 26, 2001 : revised papers
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WEBKDD 2001 -- mining web log data across all customers touch points : Third International Workshop, San Francisco, CA, USA, August 26, 2001 : revised papers
(Lecture notes in computer science, 2356 . Lecture notes in artificial intelligence)
Springer, c2002
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Includes bibliographies and index