書誌事項

Benchmarking in higher education : adapting best practices to improve quality

by Jeffrey W. Alstete ; prepared by ERIC Clearinghouse on Higher Education, the George Washington University, in cooperation with ASHE, Association for the Study of Higher Education

(ASHE-ERIC/higher education report / Jonathan D. File, series editor, 1995, no. 5)

Graduate School of Education and Human Development, the George Washington University, 1996

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注記

Includes bibliographical references (p. 105-112) and index

内容説明・目次

内容説明

Benchmarking is a systematic process for evaluating work processes and recognizing the most efficient practices. This report explores the literature on benchmarking in higher education and discusses its components as a tool for quality improvement.

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