Business process management : International Conference, BPM 2003, Eindhoven, the Netherlands, June 26-27, 2003 : proceedings

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Business process management : International Conference, BPM 2003, Eindhoven, the Netherlands, June 26-27, 2003 : proceedings

Wil van der Aalst, Arthur ter Hofstede, Mathias Weske (eds.)

(Lecture notes in computer science, 2678)

Springer, c2003

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Includes bibliographical references and index

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