Telecommunications convergence : bridging the gap between technologies and service

著者

    • Shepard, Steven

書誌事項

Telecommunications convergence : bridging the gap between technologies and service

Steven Shepard

（McGraw-Hill telecom, . Portable consultant）（McGraw-Hill telecommunications）

McGraw-Hill, c2002

2nd ed

タイトル別名

Telecommunications convergence : how to bridge the gap between technologies and service

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注記

Includes index

内容説明・目次

内容説明

This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.

目次

  • Introduction: Playing in the Convergence Whirlpool Telecommunications: The Big Bang and the Collapsing Universe Changes in managerial hierarchies Attendant changes in network hierarchies Convergence: A Definition Convergence of technologies (IP
  • ATM
  • SONET
  • PPP
  • DWDM
  • Examples and implications (high-level) Convergence of services Convergence of companies Implications of Convergence The Technology A Network Overview
  • Access
  • 56Kbps modems
  • ISDN
  • XDSL
  • Wireless local loop
  • LMDS/MMDS
  • GSM/variants
  • FDMA/TDMA/CDMA
  • Transport: Building the Cloud
  • GEO
  • MEO
  • LEO
  • HALE
  • Microwave
  • SONET/SDH
  • SS7SS7/IP, ATM, Frame Relay internetworking
  • WDM
  • DWDM
  • UDWDM
  • Optical issues with WDM systems
  • Management of optical issues
  • Electro-optical switching
  • EDFAs The Services Service types (Voice
  • Video
  • Image
  • Data
  • E-mail
  • Fax) Integrated services (H.323) Unified Messaging Virtual Private Networks (VPN) Quality of Service (QoS) issues QoS protocols (IP TOS
  • DiffServ
  • RSVP/IntServ
  • MPLS
  • ATM OoS) Network management

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