Performance through learning : knowledge management in practice

書誌事項

Performance through learning : knowledge management in practice

Carol Gorelick, Nick Milton, Kurt April

(Improving human performance series)

Elsevier Butterworth-Heinemann, c2004

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector

目次

  • Foreword
  • Preface
  • Acknowledgments
  • Part I: Overview
  • Part II: Case studies Appendices
  • Glossary
  • References.

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