Planning and evaluating library networked services and resources
著者
書誌事項
Planning and evaluating library networked services and resources
Libraries Unlimited, 2004
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.
目次
List of Figures and Tables Preface Network Service and Resource Evaluation Planning by John Carlo Bertot Selecting Evaluation Approaches for a Networked Environment by John Carlo Bertot and J.T. Snead Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot Needs Assessment by Denise M. Davis Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis Policies to Ensure Use of and Access to Network-Based Services and Resources by Denise M. Davis and John Carlo Bertot Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim Usage Statistics from the Vendor's Perspective by Oliver Pesch Key Issues, Themes, and Future Directions for Evaluating Networked Services by Charles R. McClure List of Figures and Tables
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