The culture of evaluation in library and information services

Bibliographic Information

The culture of evaluation in library and information services

John Crawford ; with additional contributions by Jim Leahy, Jan Holden and Sophie Graham

(Chandos information professional series)

Chandos Pub., 2006

  • : pbk

Available at  / 4 libraries

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Note

Includes bibliographical references (p. 181-188) and index

Description and Table of Contents

Description

This practical book is written from the point of view of the practitioner, rather than the researcher. It presents current and recent work in the subject area in a way relevant to practitioners, researchers and students. The book includes practical examples of survey and research work and discusses honestly the practical difficulties involved. Aimed at an international audience, examples of good practice are drawn from a number of countries across the world.

Table of Contents

  • Overviewing the history of evaluation in library and information services
  • Reasons for and factors in evaluation
  • How survey and evaluation work is done
  • General satisfaction survey instruments
  • Parallel cultures of evaluation in higher education
  • Current and recent research in evaluation of library and information services
  • The evaluation of electronic information services
  • The challenge of information literacy and an afterword.

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