Total quality management : a comprehensive strategy toward the implementation of an effective and efficient healthcare delivery system in Africa

著者

• Morfaw, John Ngosong

書誌事項

Total quality management : a comprehensive strategy toward the implementation of an effective and efficient healthcare delivery system in Africa

John Ngosong Morfaw

University Press of America, c2006

• : pbk

注記

Includes bibliographical references (p. 135-137) and index

HTTP:URL=http://www.loc.gov/catdir/toc/fy0704/2005937429.html Information=Table of contents only

内容説明・目次

内容説明

"Total Quality Management" focuses on the problems and potentials of the healthcare delivery system in Africa and how the Total Quality Management strategy is the most appropriate approach towards improving the quality of services rendered. It outlines Total Quality Management philosophy, goals and objectives as put forward by gurus such as Edward Demming, Joseph Juran and Philip Crosby, as well as quality improvement techniques and tools, organizational structures and quality improvement processes.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA82121612
• ISBN:
  • 9780761832935
• LCCN: 2005937429
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Lanham, MD
• ページ数/冊数: xviii, 146 p.
• 大きさ: 23 cm
• 分類:
  • LCC : HD62.15
  • DC22 : 362.1068/4
• 件名:
  • LCSH : Total quality management -- Africa
  • LCSH : Health services administration -- Africa
  • LCSH : Health care reform -- Africa