Assertiveness and diversity

著者

    • Townend, Anni

書誌事項

Assertiveness and diversity

Anni Townend

Palgrave Macmillan, 2007

大学図書館所蔵 件 / 全6件

この図書・雑誌をさがす

注記

Includes bibliographical references (p. 253-260) and index

内容説明・目次

内容説明

The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do.

目次

PART I: OVERVIEW PART II: WHAT IS ASSERTIVENESS? Philosophy of Assertiveness Positive Self-Assertion Assertive Communication Assertive Relationships Managing Conflict Dealing with Bullying PART III: WORKING WITH PERSONALITY DIFFERENCES Models for Working with Personality Differences Using the MBTI Using FIRO-B Belbin Team Roles The Learning Cycle and Learning Styles PART IV: MULITCULTURAL DIFFERENCES, DIFFERENCES OF SEXUAL ORIENTATION, AND GENDER DIFFERENCE Multicultural Differences Differences in Sexual Orientation Gender Difference Working with Multicultural Differences PART V: ASSERTIVENESS AND DIVERSITY IN ORGANIZATIONS Making the Business Case for Diversity Meeting the Work-Life Balance Needs of Employees Corporate Ombuds Workplace Counseling The Power of Assertive Relationships 360 Review Feedback Assertive Leadership Coaching Promoting Happiness at Work Conclusions

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