CiNii Books - Australian handbook of public sector management

'This is an excellent 'do-it-yourself' introductory study to public sector management, covering a wide range of issues, including recent public service reforms. I recommend it to anyone interested in the practice and study of public sector management.' - Tony Ayers, National President, Institute of Public Administration AustraliaThe traditional view of public sector management is under challenge. The shifting boundaries of the public-private sector are transforming the nature of the public sector in the 21st century and placing increasing demands on managers. This user-friendly handbook examines the changes that have taken place over the last twenty years and addresses the practical issues faced by public servants today. It makes abundant use of exhibits, case studies and real world examples to illustrate key concepts in public sector management. By including many 'points for reference', the authors challenge readers to apply both theory and practice to those public services situations with which they are familiar.Australian Handbook of Public Sector Management is a unique blend of academic and practical approaches to current management practices in the public sector. It has been designed to assist students and those new to the public sector to develop the knowledge and skills they require to provide high quality public services.

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Contributors ixPreface xiiChapter 1 The public sector - Chris Aulich and Sandra Nutley 1Chapter 2 Public sector management - Chris Aulich, John Halligan and Sandra Nutley 11Chapter 3 The public policy process - Jenny Stewart and Russell Ayres 20Chapter 4 Politics and the policy process - Jennifer Curtin and Craig Symes 36Chapter 5 Strategic management and corporate planning - Jules Wills 47Chapter 6 Financial management and budgeting - Grant Jones 60Chapter 7 Human resource management - Helen Coventry 74Chapter 8 Diversity management - Anne Junor and Helen Coventry 86Chapter 9 Managing the employment relationship - Chris Fisher and Anne Junor 99Chapter 10 Public management in the information age - Alan Jarman and Sandra Nutley 111Chapter 11 Performance management - Grant Jones 124Chapter 12 Managing quality - Russell Ayres 138Chapter 13 Competitive tendering and contract management - Chris Aulich 150Chapter 14 Change managemen

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Australian handbook of public sector management

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