The emotional organization : passions and power

著者

書誌事項

The emotional organization : passions and power

edited by Stephen Fineman

Blackwell Pub., 2008

  • pbk. : alk. paper

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注記

HTTP:URL=http://www.loc.gov/catdir/toc/ecip0713/2007010744.html Information=Table of contents only

HTTP:URL=http://www.loc.gov/catdir/enhancements/fy0802/2007010744-b.html Information=Contributor biographical information

HTTP:URL=http://www.loc.gov/catdir/enhancements/fy0802/2007010744-d.html Information=Publisher description

収録内容

  • Introducing the emotional organization / Stephen Fineman
  • Emotional arenas. The hospital
  • Me, morphine and humanity: experiencing the emotional community on Ward 8 / Sharon Bolton
  • The prison. Power, paradox, social support and prestige: a critical approach to addressing correctional officer burnout / Sarah Tracy
  • Crisis work. Rape work: emotional dilemmas in work with victims / Patricia Yancey Martin, Douglas Schrock, Margaret Leaf, and Carmen von Rohr
  • The recreation centre. In the gym: peer pressure and emotion management among co-workers / Mary Haman and Linda Putman
  • The job centre. Abuse, violence, and fear on the front line: implications for the rise of the enchanting myth of customer sovereignty / Marek Korczynski and Victoria Bishop
  • The call centre. Enactments of class and nationality in transnational call centres / Kiran Mirchandani
  • Web work. The gendering of emotions and perceived work time: chicks and geeks at i.com / Nicole L. Kangas and Debra E. Meyerson
  • Homeworking. Managing the boundaries of telework / Gill Musson and Katy Marsh
  • Consultancy. Management consultancy and humour in action and context / Andrew Sturdy, Timothy Clark, Robin Fincham, and Karen Handley
  • Shifting identities. Becoming a successful corporate character and the role of emotion management / Caroline hatcher
  • Gender and the emotion politics of emotional intelligence / Stephanie A. Shields and Leah R. Warner
  • Feeling out of place? towards the transnationalizations of emotions / Jeff Hearn
  • It's all too beautiful: emotion and organization in the aesthetic economy / Philip Hancock and Melissa Tyler
  • Epilogue / Stephen Fineman

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