Individualization and the delivery of welfare services : contestation and complexity
著者
書誌事項
Individualization and the delivery of welfare services : contestation and complexity
Palgrave Macmillan, 2009
- : hbk
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注記
Includes bibliographical references (p. 258-273) and index
内容説明・目次
内容説明
The conception of welfare services has changed to consider the more specialized needs of individual users or consumers. This book examines the contradictions and complexities of contemporary individualized welfare services, with special reference to service groups who are deeply dependent on service delivery for their quality of life
目次
- Preface and acknowledgments Notes on Contributors PART I: Theoretical Perspectives on Individualization and the Delivery of Welfare Services
- A. Yeatman Introduction The Twentieth Century Idea of the Self and its Expression in the Ethos of the Welfare State The Individual as a Centre of Subjective Experience and the Right to Self-preservation The Self as the Subject of Welfare The Will as the Subject of Welfare: The Consumer Model of Service Delivery The Inter-subjective Nature of Person-centred Service Delivery Governing Welfare Services Part II: The Case Studies Public Bureaucracy and Customer Service: The Case of Centrelink 1996-2004
- A. Yeatman Getting to Count: The Looking After Children (LAC) Initiative
- A. Yeatman and J. Penglase Care for the Self: 'Community Aged Care Packages'
- M. Fine with A. Yeatman Service Delivery and HIV-Positive Gay Men: Pre and Post Advent of Highly Active Antiretroviral Treatment (HAART)
- A. Yeatman and G. W. Dowsett Facilitating Independence and Self-determination: The Case of a Disability Employment Service
- A. Yeatman and K. Owler Are Prisoners Clients? The Individualization of Public Correctional Services
- D. Gursansky and A. Yeatman Bibliography Index
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