World class applications of six sigma

著者

• Antony, Jiju
• Bañuelas, Ricardo
• Kumar, Ashok

書誌事項

World class applications of six sigma

edited by Jiju Antony, Ricardo Bañuelas, Ashok Kumar

Elsevier/Butterworth-Heinemann, 2006

タイトル別名

World class applications of six sigma : real world examples of success

注記

Includes bibliographical references and index

内容説明・目次

内容説明

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.

目次

• Introduction to Six Sigma
• Background to theory and philosophy
• PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover
• PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase
• Insurance Company
• Summary - discussion of Six Sigma and cultural change

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA88841126
• ISBN:
  • 9780750664592
• LCCN: 2006929581
• 出版国コード: ne
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Amsterdam
• ページ数/冊数: xxvi, 241 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HD62.15
  • DC22 : 658.4/013
• 件名:
  • LCSH : Six sigma (Quality control standard)
  • LCSH : Total quality management
  • LCSH : Total quality management -- Case studies